Privacy Policy

Privacy Policy for CanniCura

Effective Date: 23 June 2025

Last Updated: 23 June 2025

At CanniCura, we are committed to protecting the privacy and personal data of our website visitors and clients. This Privacy Policy outlines how we collect, use, process, and share your information when you visit our website or engage with our services.

1. Who We Are

CanniCura is a UK-based referral agency that helps connect patients with legal medical cannabis clinics. We are the data controller of your personal data and are responsible for ensuring that your data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information – name, email address, phone number, postal address
• Medical & Health-Related Information – relevant to determining clinic eligibility (only with your explicit consent)
• Identification Details – date of birth, gender, proof of identity (where required)
• Technical Data – IP address, browser type, device information, and usage data
• Marketing Preferences – your preferences in receiving marketing communications from us

3. How We Collect Information

We collect personal information in the following ways:

• When you complete forms on our website
• When you contact us via email, phone, or messaging platforms
• When you opt-in to newsletters, promotions, or updates
• Through cookies and analytics tools when you browse our website

4. Why We Use Your Data

We use your data for the following purposes:

• To respond to your enquiries and provide our referral services
• To assess your eligibility for medical cannabis clinics
• To communicate with you, including appointment updates and follow-ups
• To improve our website, services, and user experience
• To send marketing communications (only if you have opted in)
• To comply with legal obligations

5. Lawful Basis for Processing

We process your personal data on the following legal bases:

• Consent – when you voluntarily provide information or opt in
• Contract – to provide services you have requested
• Legal Obligation – to comply with applicable laws
• Legitimate Interest – to operate and improve our services, where your rights do not override our interests

6. Sharing Your Information

We may share your data with:

• Medical cannabis clinics to facilitate your referral, with your consent
• Service providers (e.g. IT or marketing platforms) under contract
• Regulatory authorities or legal bodies if required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Under UK GDPR, you have rights including:

• The right to access your personal data
• The right to correct or erase your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: hello@cannicura.co.uk

9. Cookies & Analytics

Our website uses cookies and similar technologies to enhance user experience and collect anonymised analytics data. You can manage your cookie preferences via your browser settings. More details can be found in our Cookie Policy.

10. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

12. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

CanniCura Ltd

Email: hello@cannicura.co.uk

Registered Address: 165-167 Great Portland Street. London. W1W 7SX